FAQs

GlowChill™ FAQs

1. What is the GlowChill™ Ice Roller used for?

Our GlowChill™ Ice Roller helps reduce puffiness, calm redness, tighten pores, and promote blood circulation for a glowing, refreshed complexion.

2. How do I use the GlowChill™ Ice Roller?

Simply pop the ice roller into the freezer for a few hours, then roll it gently over your face in upward motions. Use daily for best results.

3. Is the GlowChill™ Ice Roller safe for sensitive skin?

Yes! It’s made from skin-safe, BPA-free silicone and designed to be gentle and soothing on all skin types — even sensitive skin.

4. How do I clean the GlowChill™ Ice Roller?

Rinse thoroughly with warm soapy water after use and let it air dry. It’s reusable, hygienic, and super easy to maintain.

5. How long does shipping take?

We ship worldwide. Standard delivery usually takes 7–14 business days depending on your location. You’ll receive tracking details once your order is dispatched.

6. Can I return or exchange my order?

Absolutely. If you're not satisfied within 30 days of receiving your order, contact us and we’ll help with a return or exchange. See our full Shipping & Returns policy for details.

7. Where can I contact you?

You can reach us anytime via our Contact page or email us directly at support@glowchill22.com.